SUBSCRIPTION SERVICE POLICY
This Subscription Service Policy ("Policy") applies to all subscription services offered by YOGEE Beauty And Wellness Pvt Ltd ("Company," "we," "us," or "our") through our website. We are committed to providing a seamless and satisfactory subscription experience for our customers. Please read this Policy carefully before subscribing to any of our services. By subscribing to our services, you agree to be bound by the terms of this Policy.
1. Subscription Terms
1.1 Subscription Plans : We offer various subscription plans, which may include recurring shipments of products or access to exclusive services. The details of each subscription plan, including the duration, pricing, and included benefits, will be clearly presented during the subscription process.
1.2 Subscription Period : The subscription period will be specified in each subscription plan. It may be monthly, quarterly, semi-annually, or annually, depending on the plan chosen. The subscription will automatically renew at the end of each subscription period unless cancelled in accordance with this Policy.
1.3 Subscription Benefits : The specific benefits associated with each subscription plan will be outlined during the subscription process. These benefits may include discounted pricing, early access to new products, personalized recommendations, or other exclusive perks.
2. Subscription Activation and Payment
2.1 Activation : Upon successful subscription, your subscription service will be activated according to the terms of the chosen plan. You will receive a confirmation email with details of your subscription and any instructions or links necessary to access the subscribed services.
2.2 Payment Authorization : By subscribing to our services, you authorize us to charge the applicable subscription fees to the payment method provided during the subscription process. The payment will be charged at the beginning of each subscription period unless otherwise stated.
2.3 Payment Updates : It is your responsibility to ensure that your payment information remains accurate and up to date. If there are any changes to your payment method or if the payment fails, we may attempt to contact you to update the payment information. Failure to update the payment information may result in the suspension or cancellation of your subscription.
3. Subscription Renewal and Cancellation
3.1 Automatic Renewal : Unless cancelled in accordance with this Policy, your subscription will automatically renew at the end of each subscription period. The renewal will be charged at the prevailing subscription rate unless otherwise communicated to you.
3.2 Renewal Notification : We will send a renewal notification to the email address associated with your subscription before the renewal date. This notification will provide instructions on how to cancel the subscription if desired.
3.3 Cancellation : You may cancel your subscription at any time before the next renewal date. To cancel your subscription, please follow the instructions provided in the renewal notification email or contact our customer support team. Please note that cancellation requests received after the renewal date may not be effective until the following subscription period.
4. Subscription Changes and Upgrades
4.1 Changes to Subscription Plan : If you wish to change or upgrade your subscription plan, please contact our customer support team. We will make reasonable efforts to accommodate your request, subject to availability and any applicable terms.
4.2 Prorated Adjustments : In the event of a subscription plan change or upgrade, any prorated adjustments to the subscription fees will be communicated to you. The adjustments will be based on the remaining subscription period and the pricing of the new plan.
5. Refunds and Returns
5.1 Refund Eligibility : Refunds for subscription services will be handled in accordance with our Refund Policy. Please refer to the Refund Policy for more information on refund eligibility and processes.
5.2 Returns : In general, subscription services do not involve the return of physical products. However, if there are any specific return instructions or policies associated with a particular subscription service, they will be communicated to you separately.
6. Contact Us
If you have any questions, concerns, or requests regarding this Subscription Service Policy or our subscription services, please contact us at care@theyogez.com. We will respond to your inquiry as soon as reasonably possible.